Refund policy

Dear Valued Customer, thank you for choosing THB luxury Hair Extensions. We want to ensure a seamless shopping experience for you and provide clarity on our sales policy. As of [Insert Date], our online store has implemented an “All Sales Final: No Returns, No Exchanges” policy. Policy Overview: 1. All Sales Final: Once you make a purchase, it is considered final, and we do not accept returns.

2. No Exchanges: We do not offer exchanges for any products, regardless of the reason.

3. Thorough Product Inspection: We encourage customers to carefully inspect products upon delivery. If you notice any damage, defects, or discrepancies, please contact our customer service within [insert number] days of receiving the item. We will assist you and explore potential resolutions but returns and exchanges are not part of our policy.

4. Defective Items: In the rare event that you receive a defective product, please contact our customer service within [insert number] days of receiving the item. We will assist you and explore potential resolutions but returns and exchanges are not part of our policy.

5. Return Authorization (RA) Not Applicable: We do not issue Return Authorizations (RA) for any products, as returns and exchanges are not part of our policy.

6. Unused and Unopened Products: Defective items must be unused and in their original, unopened packaging to be considered for resolution.

7. Shipping Costs: Customers are responsible for all shipping costs associated with defective item inquiries or potential resolutions. 8. Exclusions: This policy applies universally to all products sold on our online store, and no exceptions will be made under any circumstances. Contact Us: For any questions or concerns regarding our “All Sales Final: No Returns, No Exchanges” policy, please contact our dedicated customer service team at 949-992-8899. We appreciate your understanding and look forward to serving you. Sincerely, THB luxury Hair Extensions.